Characteristics of Law Firm of Gianni Karmily, PLLCPosted by: Kim Sears | Posted on: February 13, 2021
Lawyers who can be counted on to be accountable, attentive, caring, reasonable, honest, hard-working and trustworthy will attract new customers and maintain existing ones. What drives company growth and promotes prosperity is the development of a law firm based on these kinds of inspired values. Interested readers can find more information about them at Law Firm of Gianni Karmily, PLLC.
Character cannot be imposed from the outside, however. It must come from the core of the leadership of the company and grow outward. That’s why our job is so important in building relationships. Many law firms are reluctant to invest in education and personal development. Mentoring is too often limited to the development of technical skills such as research and drafting. The development of the communication and character-building skills of lawyers has been devalued, reflecting the degree of resignation and cynicism that exists in our profession today. Ironically, the same companies that do not value personal development are developing Do customers see you as someone they trust? As someone who acts with integrity and is honest with them? Are you seen as someone who really cares about their well-being? What we are doing for our customers reveals not only our immediate intentions, but also our personality. First and foremost, customers measure our service—but not completely—by our actions. If our actions are perceived to arise naturally from our personality, then we are perceived as sincere and trustworthy. If not, we can appear calculating and manipulative, which is all too often the case.
If they believe in the truth of the character of the lawyers, clients trust their lawyers. It takes time, effort and a commitment to individual development for lawyers to learn to serve from their character. Despite popular opinion, character can be developed and learned, especially if it is enforced by the culture and leadership of the firm. Therefore, the term character building.